Archive for September, 2010

Partnering provides Leadership Development

September 7, 2010

A year ago, Leslie Ungar from Electric Impulse Communications and I started discussions on how to partner to provide her clients with the unique Leadership learning experience from the horses. 

Not a typical partners, two consultants and coaches coming together to provide services for the others clients, which is what made it intriguing to both of us.  Along with Leslie’s love for horses, she use to ride and show horses for years.  So we met, discussed details, and decided to give it a whirl.   (more…)

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Lack of Customer Service can kill you

September 1, 2010

As a consumer I have been overwhelmed with the lack of customer service in today’s world.   One incident I can overlook and with a busy schedule who has time to follow through and complain about the lack of service we get?  My recent experiences have taken on new meaning when it came to care my father received after a stroke or rather the lack of service and follow through with doctor specifications! (more…)